Please allow 3-5 days for your order to be processed and shipped. We accept returns within 15 days of delivery. To start a return please email: johh@openseadesignco.com

We ship via USPS,UPS and DHL. The amount will be calculated upon checkout depending on the item weight of your order.
Please contact us at info@openseadesignco.com if you have any concerns relating to your order. 

Due to the ongoing changes at USPS, shipments are sometimes delayed, not scanned right away, or even lost. Unfortunately we have no control over this but will do all we can to make sure your package makes it to you safely. If you need something by a specific date, we recommend using an alternative delivery service.

If your package arrives visibly damaged, please take photos of the packaging with the shipping label and the damage visible, before opening the package. Send these images to us right away at info@openseadeisngco.com and include photos of each damaged item. Please save all items and the original packaging until we're able to resolve the claim.